Lodging Policies


HOTEL PENSION ANNA POLICIES

RESERVATION GUARANTEE DEPOSIT
All reservations must be guaranteed with a deposit equivalent to one night and tax, which will be collected at the time of booking.

CHECK IN & CHECK OUT
Check In: 3:00 p.m. to 7:00 p.m. It is no problem if you are arriving later than 7:00 p.m. but please let us know so we can make arrangements. Check Out: 11:00 a.m.

BREAKFAST AND PARKING INCLUDED
  • Breakfast is included and is served from 8:00 a.m to 10:00 a.m.
  • Parking is free and on-site. One vehicle per room, under 19 ft. only.

SMOKE FREE & PET FREE
  • Smoking is prohibited on the property
  • No pets are allowed

CHILDREN
  • Children are welcome with an accompanying adult.
  • Children age 4 and under stay free
  • Please call Hotel for rooms that best accommodate children

RATES
Our rates vary by season, weekend, festivals and holidays and are based on double occupancy. All rates are subject to change.

MINIMUM STAY
Most weekends and Thanksgiving - January 4th require a 2-night minimum stay. On a specified 2 night minimum stay, if the party cancels one night, both nights will be canceled - not one night as it does not conform to policy.

CANCELLATION AND CHANGE POLICIES

As a small, independent property, cancellations affect us significantly. We ask for your understanding in respecting our cancellation policies and encourage the purchase of travel insurance to provide reimbursement options due to personal health issues, family emergencies, or travel delays.

Standard Rate Cancellation:
Reservation must be canceled by 3:00 p.m. local hotel time 3 days prior to arrival in order to avoid forfeiture of deposit.

Special Dates: Christmas Season Rates (Thanksgiving-January 4th)
Reservation must be canceled at least 30 days prior to arrival in order to avoid forfeiture of deposit. However, if we are able to re-book the rooms, your deposit will be refunded minus a $50 cancellation fee per room.

Special Dates: Oktoberfest (first 3 weekends of October)
Reservation must be canceled at least 14 days prior to arrival in order to avoid forfeiture of deposit.

Non-Refundable Rate
Occasionally we offer a nonrefundable promotional rate at a discount from our standard rates. When available these reservations are exclusive offers that require full prepayment at the time of booking and are non-refundable, non cancelable. No modifications allowed.

Stays of five nights or longer, or group reservations of 4 rooms or more
Please call us for a quote, rates and policies for groups.

Reservation Changes within cancellation window
Changing the date of a reservation inside the cancellation window is a cancellation.

Reservations Booked through online travel agencies (not directly with us)
Our best rates and most flexible cancellation policies are available when you book directly with our hotel. For reservations booked through online travel agencies or other third-party sources, the cancellation policy that applies will be the policy stated on the booking confirmation sent by the booking agency.